Shipping policy

Shipping Policy

Generally, we process and ship all orders as soon as possible. Once your payment is completed and the order is processed, you will receive a tracking number.

Global Shipping We ship worldwide. To provide you with the best variety and prices, our merchandise ships from multiple fulfillment centers located in the United States, Europe, and Asia.

Estimated Delivery Time

• United States: 5-12 business days.

• Europe & International: 7-15 business days.

Please note: Delivery times are estimates and not guaranteed. Customs clearing times in individual countries may vary, which can affect the speed of delivery. Factors like weather, flights, or local postal service delays are beyond our control.

Shipping Methods We use reliable carriers including USPS, FedEx, DHL, and local premium couriers to ensure your package arrives safely.

Shipping FAQ

Is shipping included in the prices? Yes! We offer Free Worldwide Shipping on all orders.

How do I change my delivery address? Please contact us immediately at zuppynow@gmail.com if you need to change your address. Once the order is shipped, we cannot change the destination.

How do I cancel an order? If you need to cancel your order, contact us as soon as possible. Once the item has been processed and shipped, the order cannot be canceled.

Tracking my order Once your order ships, you will receive an email with a tracking link. Please allow 2-4 days for the tracking information to update in the system.